CiS delivers technical communications consulting solutions for the telecommunications and oil & gas industries.

Over many years CiS has successfully provided consultancy and technical services to many Asia Pacific telecommunication companies including Kordia, Optus, Maxis, Telecom PNG, Bemobile, Arcel, Telstra, VSNL, VNPT, Nokia and Fujitsu. CiS also provides advisory services to banks and private network developers.

In addition, CiS is currently actively supporting two important ICT development activities:

  • it partners with ASSIA®, a leading US software solutions company providing diagnostic, management and optimisation of broadband and residential copper, fibre and Wi-Fi networks; and
  • it has deployed a pilot for its environmental management and predictive maintenance solution.
ASSIA’s Expresse® broadband systems enable an ISP to improve subscriber care, reduce costs and create new revenue-generating services.
ASSIA’s ClearView® software provides both broadband access and Wi-Fi connection analysis and recommends appropriate steps for call–center agents and field technicians to effectively and efficiently resolve network issues for service providers, enterprises and residential Wi-Fi networks.

Our Technical Consulting services are broad and include:

  • broadband network measurement and consultancy;
  • network and business planning and feasibility studies;
  • network and operations reviews;
  • technical and network specifications and reviews;
  • regulatory consultations, engineering reports and advice;
  • design and integration (including oil and gas networks);
  • maintenance and support; and
  • fraud and revenue assurance.

Network Performance and Optimisation

ASSIA® provides management and optimisation of broadband and residential Wi-Fi networks with more than 100 million broadband households under contract worldwide. CiS is a value added reseller for ASSIA in Australia and New Zealand, and currently has its WiFi diagnostics and optimisation system installed and under trial.

Environment Management and Predictive Analytics

CiS has leveraged its knowledge and capability of IT and Telecoms networks and field maintenance to develop remote monitoring and sensor management of mobile base-station sites that improve the Quality of Experience and reduce costs for the telecoms and oil and gas industries.

This development includes a pilot / proof-of-concept for an environmental management system which independently assesses and collects data from BTS sites, existing alarms, external environmental factors and integrates this with historical equipment failure data. Then, using expert learning systems CiS provides predictive analytics along with corrective maintenance actions to reduce operating costs and improve network performance

Case Studies

Fraud and Revenue Assurance - PNG

Extensive Review and Audit of pre-paid billing system for bmobile
CiS undertook an extensive review and audit of the pre-paid billing system and developed a handbook including policies, manuals and procedures for bmobile (now bmobile vodafone) in PNG. The report was well received and implemented in full.

Network and Operations Review - India

Review of network performance, systems, processes and people for Aircel
CiS was commissioned to review the performance of the network, systems, processes and people for one of India's major mobile providers. This review, developed jointly with the carrier's management team, defined a performance model that was appropriate for the Indian market, undertook a gap analysis against the model, and made recommendations for achieving and sustaining the current business into the future.

Network Planning and Design - Malaysia

High level planning and design for Murphy Oil Corporation
The philosophy statement, design review and integration approach prepared by CiS for Murphy Oil of Malaysia covered all aspects of the communications network for the offshore gas platform and onshore facilities in Sarawak. The role included the high-level design and specifying the subsystems for Radio, Satellite, Transmission, Carrier Interconnect, Telemetry, PABX, CCTV, PA and LANs/WANs.